We try to answer all the questions you may have. If you would like to know more, contact us at any time at firstname.lastname@example.org
or on the contact
page. Thank you!
Who can join the panel?
Anyone who is at least 14 years of age, who is a resident and has access to the Internet, regardless of the device they are using: PC, laptop , phone / smartphone or tablet.
What is the charge to join the panel?
Absolutely no charge 🙂 The registration in the DataDiggers panel is free.
How do I join the panel?
Very simple: click here
, fill in some basic information about yourself and then click on the "Register" button below the form. You will immediately receive an email that includes an account activation link. You must click on that link to activate your account and start receiving surveys; If you do not activate your account, you can not receive invitations to surveys. You can always log in with your email address and the password you chose during registration.
I do not know my zip code / zip code, how do I find it?
Search the phrase "zip code" on Google along with the name of the city where you currently live.
Can I create more accounts to earn more money?
No Unfortunately. The same person can only answer a survey once.
Can other family members join the panel?
Yes, however, it is very important that each family member register separately with a different email address and provide their own opinion without influence. In addition, an IP can access the link of a survey only once, so that family members responding to the same survey must access it from different locations.
What kind of surveys will you invite me to?
Our studies have many different themes. Many of them are about your consumption habits, whether they are food preferences, cars, vacations, trips, what type of phone you have and what you use it for, etc. There may also be social and political issues. Depending on the information you provide when completing your profile, we will know what type of studies are best for you; That's why it's so important to keep your profile updated all the time, so we can send you surveys that are right for you.
Will I receive emails from third parties, like the DataDiggers partners?
Not ever. We guarantee that you will never receive an unsolicited email (spam) because you are a member of our panel. DataDiggers uses your personal data exclusively for market research purposes and will never be transmitted to a third party. We comply with all legal requirements for the market research domain - Data Diggers Market Research SRL, the owner of the DataDiggers brand, is a Romanian company registered in the National Authority for the Surveillance of the Use of Personal Data and we act in accordance with the Romanian Law 677/2001. related to the protection of data of individuals.
Can I ask my friends to join the DataDiggers panel?
Can I delete my account?
Yes, of course. You can delete your account at any time, simply by selecting the "Update profile" section and then clicking on "Cancel account". At the moment you delete your account, your personal data is automatically deleted from our database and you will no longer receive invitations to our surveys. Further, All winnings that were not redeemed before canceling your account will be lost. Therefore, before deleting your account, be sure to withdraw your earnings by selecting any of the payment methods mentioned here: https://aupanel.datadiggers-mr.com/rewards
How can I update my profile?
"Log in to your account, select the 'My Profile' section," where you can always update your address, email, password, etc.
Then scroll down and you will see expanded profile information, where you can find details about you and your home, such as education, profession, occupation, automobile, travel, etc. It is extremely important to complete as much information as possible (ideally all categories), because this is the only way we can find out which surveys are appropriate and relevant to you. Each study we run has its own target audience: for example, they can be car owners. If you complete the automotive section, we will know if you own a car and, as a result, we will invite you to participate in our surveys that need opinions from car owners. The rest of the sections work in the same way.
The most important thing : remember to save all the information you update. "
Does anyone else have access to the information in my account?
Never, we will not send any personal information to any third party without your prior written consent DataDiggers is registered with the National Authority for the Surveillance of the Use of Personal Data in Romania, the government organization that deals with the protection of personal data of all persons.
How do I receive the invitations to the survey?
Any invitation to participate in our surveys will be sent to the email address you provided when registering and will also be published in your account panel. We will never contact you by telephone or any other method without your prior written consent.
How do I fill out the online questionnaire?
The invitation to participate that you receive by email includes a short text that contains:
- the survey link
- Estimated duration required to complete the questionnaire (in minutes)
- the reward you receive if you complete the questionnaire successfully
To see the questions in the questionnaire, you must access the blue text that says: "Click here to participate". If you can not access the survey in this way, copy the link manually and open it in a new browser. How to do this, step by step:
- using the left mouse cursor, select the entire link (it has this format: "http://s.cint.com/Survey/Start/00000000-0000-0000-0000-000000000000" and is written in smaller font); It is important to copy the entire link; otherwise, it will not work
- Press the CTRL + C keys once
- open a new page separately, using Internet Explorer, Google Chrome, Mozilla Firefox, Opera or Safari, any browser you prefer
- click on the top bar of the page you have opened
- Press the CTRL + V keys once
- click on "Enter."
As soon as you open the questionnaire, the questions are shown one by one and have brief instructions that will help you better understand what is required of you. Some questions have several response options that you can choose (we call closed questions), others have drop-down lists, others have a box where you must write a text to answer. There are many other types of questions in our questionnaires, for example, in which you must associate images with a text or in which you must assign a certain% of a total of 100% to several response options.
Do not worry, all the questions are very intuitive, there is nothing complicated. Simply follow the instructions given for each question to fully understand its meaning correctly and respond according to your opinion. There are no right or wrong answers, your opinion is what matters most.
How long does it take to complete a survey?
Most studies will be 10 minutes on average. However, there are cases where we have longer questionnaires, which can take up to 45 minutes to complete. It is totally your decision to answer each questionnaire, but it is important to know that you will earn more money if you answer a questionnaire. Longest questionnaire.
Where can I see what is the estimated duration of the questionnaire?
The estimated duration of the questionnaire is always mentioned in each invitation to the survey.
Is it mandatory to answer every questionnaire I receive?
No, participation in our surveys is totally your option, however, it is in your advantage to answer as many surveys as possible. The more surveys you fill out, the more money you'll earn, it's that simple.
How many questionnaires can I answer?
You can answer each questionnaire to which you are invited, there is no limit.
Does it cost anything to answer a questionnaire?
No, completing the questionnaire is absolutely free, as well as being a member of our panel.
I just received a invitation to the survey and it's already closed, why?
Some surveys are open for a very short period of time, even less than one hour. This usually happens when customers try to capture the impression made by a specific advertisement that has just been shown on television, for example. Fortunately, these cases are exceptions and most surveys remain open for at least 2-3 days.
Why can not I finish a certain study and redirect me prematurely to the last page of the study?
This usually happens because it does not match the relevant goal criteria for that survey, its answers do not meet the quality threshold required by our clients or there is a limited number of interviews accepted by our client for certain demographic data, usually age, sex or region, but there may also be other criteria. Clients are only interested in relevant opinions that can be extrapolated to the entire population of a region / country and they must also ensure that the quality of the information they receive is as high as possible.
How can I receive more invitations?
Although we can not guarantee a certain frequency in terms of sending surveys, the safest method is to include as much information as possible in your profile. The more information you complete, the more precisely we will know which studies are best suited for you and we will send you more invitations. It is ideal to complete your profile 100% and keep the information updated at all times.
Why did I receive more than 1 invitation to the same survey?
Yes, you may be sent an invitation more than once; That happens when we have not yet compiled the minimum number of answers our client needs. Of course, this only applies if you have not completed the survey yet. If you do not wish to be invited again, click on "I refuse to participate" in the initial invitation. The maximum number of invitations you can receive for the same survey is 3.
How do you use my answers?
The answers you send us are used exclusively for market research purposes.
We guarantee that:
- The answers you provide to our questionnaires are kept strictly confidential
- Your answers will be combined with the answers of other respondents and will be reported as a whole, without any identification of the person who has given the respective answers.
How much money can I earn?
This depends on how often you participate in our surveys, how complete your profile is and how many invitations we send you. We can not guarantee the frequency of sending surveys, although according to our experience, receiving an average of 4 to 5 invitations per survey is realistic. To maximize your earnings, it is best to complete your profile 100%, keep it updated and check your email or your DataDiggers account at least once a day.
When will the money be sent to my account after answering the survey?
The money is automatically assigned to your DataDiggers account as soon as you successfully complete any survey.
How can I claim the money I earned?
Where can I see my balance?
Why have not I won the money in a specific survey?
There may be several reasons: some are related with the quality of the answers that you provided, or reasons related to the mismatch with the requested objective or the limit of responses established by our clients.
The quality of the data is extremely important for both us and our customers. There may be situations in which the answers you provide are considered of nonconforming quality. The cases are the following:
- Quick answers: each questionnaire has an estimated average duration; if you do not complete the questionnaire within an acceptable period, it will be considered inappropriate from the point of view of quality; means that you have not read and fully understood the questions and the response variants; therefore, the client will not consider the relevant answers and will not be rewarded.
- Inconsistent answers: in a questionnaire there may be more similar questions, but written in a different way; If you offer inconsistent answers to these similar questions, the client will not consider them relevant and will not be rewarded.
- "Red Herring" responds: sometimes, our clients insert specific questions to test their attention and, therefore, verify if they really read the question and the answers carefully, so that their answers are real and reflect their opinion. It can be the same question formulated in different ways in different stages of the questionnaire for which you are expected to respond in the same way, or choose the same answer option. If the answers given do not pass this test, the client will not consider the relevant opinions and, consequently, will not be rewarded.
- Answers not suitable for open questions: from time to time there may be questions where answers are not mentioned, only some boxes in which you must write your answer, according to your opinion. If the answer you provide is not related to the question, includes inappropriate language or letters without any meaning, your opinion will not be considered relevant by the client and will not be rewarded by the study.
When we receive responses such as those mentioned above, all answers given in that survey will be considered unacceptable from the point of view of quality and, consequently, we will not be rewarded. If we constantly obtain such responses in multiple surveys, we reserve the right to remove that member's account from the panel.
In addition, there are 2 other cases in which you may not be rewarded:
- does not match the objective profile that the client needs for that specific study
- it matches the profile, but there is a maximum limit of responses accepted by the client for the demographic data (usually age, sex and region) and when the link is accessed, the maximum limit has already been reached.
What kind of personal information is collected about me and why?
"The only personal information we collect from you is that which you provide when you join the panel: age, sex and region.
All this information is kept strictly confidential in accordance with the data protection law of Romania (677/2001) and is used exclusively for market research purposes. Data Diggers Market Research SRL, the owner of the DataDiggers brand, is a Romanian company registered with the National Authority for the Surveillance of the Use of Personal Data. "
What happens with the information I provide in the surveys?
Completing our surveys is completely anonymous and there is no possibility of connecting the answers you provide with your identity.Your answers are used exclusively for market research purposes and are reported only in aggregate format, that is, together with other answers , in order to fully protect your identity.
Can I trust that fact that DataDiggers protects my personal data?
Absolutely. We are compliant with all Romanian laws related to personal data protection, accepted as standard by the European Union. Data Diggers Market Research SRL, the owner of the DataDiggers brand, is a Romanian company registered with the National Authority for the Surveillance of Personal Data. and acts in accordance with the Romanian Law related to the protection of personal data (677/2001). In addition, we strictly adhere to the quality code of conduct issued by ESOMAR, the largest international organization in the market research industry, of which we are members. accepted as standard by the European Union. Data Diggers Market Research SRL, the owner of the DataDiggers brand, is a Romanian company registered with the National Authority for the Surveillance of Personal Data. and acts in accordance with the Romanian Law related to the protection of personal data (677/2001). In addition, we strictly adhere to the quality code of conduct issued by ESOMAR, the largest international organization in the market research industry, of which we are members.
Consequently, DataDiggers will never sell or send your personal data to any third party without your prior written consent. Access to storage software is granted only to a few authorized persons within the DataDiggers team, based on the unique username and password.
If you have lost / forgotten your password, click here
to recover it.